At Hitchrific we value our customers and strive to provide quality products and support.
If you are not 100% satisfied with your purchase, you can return your order within 30 days from purchase date, less 20% restocking fee.
Refunds will be processed upon receipt of product along with proof of purchase from Hitchrific Products Company website only.
Returns Must Be Sent To:
Hitchrific Products Company
1 Mallard Point Cove
Little Rock, AR 72223
HITCHRIFIC®, a division of Arkansas Autoplex, LLC., warrants its ball mounts from the date of purchase against defects in material and workmanship under normal use and service, ordinary wear and tear for 90 days from the original customer purchase date.
HITCHRIFIC® will replace free of charge any part which proves defective in material or workmanship when presented or returned to the factory. Transportation charges pre-paid a the address below.
THIS WARRANTY IS LIMITED TO DEFECTIVE PARTS REPLACEMENT ONLY. LABOR CHARGES AND/OR DAMAGES INCURRED IN INSTALLATION OR REPLACEMENT AS WELL AS INCIDENTAL AND CONSEQUENTIAL DAMAGES CONNECTED THEREWITH WILL BE EXCLUDED.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above may not apply to you